June Update: MCP, Offline Scanner, Better Exports & Everyday Polish
We’ve shipped a lot since the scheduled tickets update. Some of it is big and visible. Some of it is the kind of daily polish that makes event day less stressful.
Here’s what’s new.
Usetix now speaks MCP
Usetix now includes a hosted Model Context Protocol (MCP) server. That means ChatGPT, Claude, or another MCP-compatible AI client can connect to your Usetix account and use organizer tools with OAuth-secured access.
You can use an external AI client to look up events, summarize sales, inspect orders, manage promo codes, update event details, prepare refunds, and work with many of the same tools the built-in Usetix assistant uses.
Connections are account-scoped and revocable. Open Settings → AI Connectors, copy your MCP server URL, add it to your AI client, sign in to Usetix, and approve the account.
Full guide: MCP.
The scanner is much stronger offline
The scanner has had a deep reliability pass. Before doors open, Usetix can preload the operational event snapshot the scanner needs. If the venue network gets flaky, scans can fall back to local redemption and sync queued attempts when the connection returns.
The scanner PWA now has better offline shell caching, clearer offline diagnostics, event-first navigation, and a cleaner runtime contract under /scanner. Native scanner apps and the in-browser scanner use the same account-scoped scanner endpoints.
Event images now come through the scanner event payload too, so scanner apps can show a more recognizable event list when staff are moving quickly.
Human-readable order and ticket codes
Orders and tickets now carry short human-readable codes alongside their stable public IDs. These are easier to read over the phone, search at the door, print on PDFs, show in wallet passes, and include in webhook payloads.
Under the hood, Usetix still keeps stable machine identifiers for integrations. The new codes are for humans: staff, customers, and support conversations.
Better exports for real admin work
Exports are now proper XLSX files instead of old spreadsheet fallbacks. Event, order, customer, and platform sales exports open cleanly in modern spreadsheet tools.
We also added billing address fields to CSV exports and attendee names to event PDFs, so the data you need for finance, door teams, and post-event operations is easier to carry out of Usetix.
Cleaner booking operations
Bookings can now be archived and restored from the admin. That keeps noisy or resolved orders out of the daily view without losing history.
Archived booking filters now persist, customer marketing filters persist, invalid shop order states are explained more clearly, and long admin lists continue loading smoothly as you work through them.
German is more flexible
German accounts can now choose clearer public language variants: Deutsch (Du) and Deutsch (Sie). The formal German email locale is complete, controller messages have moved into translations, and compact export labels have been tightened up.
Customer order emails also now use the shop name as the visible sender name, while the authenticated sending address stays stable behind the scenes. It feels more like your shop to the buyer and stays deliverable.
Smaller touches that add up
- More helpful copy when ticket sales have ended
- Homepage FAQs can be managed through the assistant
- Free orders no longer trigger refund work
- The platform dashboard and admin layout got another round of cleanup
- The scanner pairing flow is now part of the assistant’s guidance
- Model-layer edge cases around prices, refunds, and customer data were tightened up
That’s the theme of this release: more places where Usetix does the obvious thing for you, and fewer places where you have to remember how the system works.
New to Usetix? Create your account and start selling tickets today.